Tenancy-IQ Privacy Policy

Effective Date: June 1st, 2025

Painter Process Control Solutions LLC ("we," "us," or "our"), the owner and operator of the Tenancy-IQ platform, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our web and mobile applications and related services (collectively, the "Service").

1. Information We Collect

• Account Information: Name, email address, company name, and other registration data.
• Tenant and Property Data: Lease details, rent amounts, maintenance logs, and tenant names.
• Payment Information: Processed securely through Stripe; we do not store credit card data.
• Device & Usage Data: IP address, device type, browser type, usage patterns.

2. How We Use Your Information

• Provide and improve our services
• Manage subscriptions and payments
• Communicate updates and support
• Monitor usage and performance
• Send alerts and invoices via third-party services

3. Sharing Your Information

We do not sell or rent personal data. We may share it with trusted third-party providers essential to core services:

• Firebase (data and authentication)
• Stripe (payments)
• Twilio (SMS)
• SendGrid (email)
• OpenAI (AI features)

4. Data Retention

Data is retained as long as necessary for active accounts, legal compliance, or dispute resolution.

5. Your Rights and Choices

You can manage or delete your personal information through account settings or by contacting us. You may also opt out of non-essential communications.

6. Data Security

We use industry-standard security measures like encryption and backups, but no system is 100% secure.

7. Children’s Privacy

Our services are not for users under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

Policy updates will be posted here and, when material, via in-app or email notifications. Continued use implies acceptance.

9. Contact Us

For questions, reach out:

Email: painterpcs@gmail.com
Web: https://tenancy-iq.com/contact

By using Tenancy-IQ, you agree to this Privacy Policy.